Privacyverklaring

Global Ticketing Agents B.V., located at Klaproosstraat 14, 2012ZB Haarlem, is responsible for the processing of personal data as described in this privacy statement.

Contact details:
[https://gtabv.com]
Klaproosstraat 14, 2012ZB Haarlem
+31 (0)20 369 5511
Fritz van Eyck is the Data Protection Officer of Global Ticketing Agents B.V. He can be reached via avg@gtabv.com.

Personal data we process
Global Ticketing Agents B.V. processes your personal data because you use our services and/or because you provide it to us yourself.

Below is an overview of the personal data we process:
– First and last name
– Gender
– Date of birth
– Place of birth
– Address details
– Telephone number
– Email address
– IP address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by telephone
– Location data
– Information about your activities on our website
– Information about your browsing behavior across various websites (for example because this company is part of an advertising network)
– List of customer contact details via an app
– Internet browser and device type
– Bank account number

Special and/or sensitive personal data we process
Global Ticketing Agents B.V. processes the following special and/or sensitive personal data:
– Criminal record
– Citizen Service Number (BSN)

For what purpose and on what basis do we process personal data
Global Ticketing Agents B.V. processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and/or advertising folder
– To call or email you if this is necessary to perform our services
– To inform you about changes to our services and products
– To offer you the option to create an account
– To deliver goods and services to you
– Global Ticketing Agents B.V. analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.
– Global Ticketing Agents B.V. also processes personal data if we are legally required to do so, such as data we need for our tax return.

How long we keep personal data
Global Ticketing Agents B.V. does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply a maximum retention period of 2 years for data used for payroll processing, invoicing hours, and payments.

Sharing personal data with third parties
Global Ticketing Agents B.V. does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We sign a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Global Ticketing Agents B.V. remains responsible for these processes.

Cookies or similar techniques we use
Global Ticketing Agents B.V. only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and for your convenience. They ensure that the website works properly and remember, for example, your preferences. We can also use these cookies to optimize our website. You can opt-out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can delete all previously stored information via your browser settings.

View, modify, or delete data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Global Ticketing Agents B.V., and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you to you or another organization named by you in a computer file.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to info@gtabv.com.

To ensure that the request for access was made by you, we ask you to send a copy of your identity document with the request. In this copy, please make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Global Ticketing Agents B.V. also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link:
[https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons](https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons)

How we secure personal data
Global Ticketing Agents B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you have the impression that your data is not properly secured or if there are indications of misuse, please contact our customer service or via info@gtabv.com.